Terms of service
Terms of Service
Last updated: April 2026
1. About Us
Ashleigh's Body Butter is a cosmetic skincare product manufactured and sold by AT Wellness & Organics Ltd, trading as Ashleigh's Organics.
Registered company: AT Wellness & Organics Ltd ta Ashleigh's Organics
Responsible Person: Thomas Berwick
Registered address: 3 Glen Affric Park, Cannich, IV4 7LT, Scotland, United Kingdom
Contact email: support@ashleighsorganics.com
Website: ashleighsorganics.com
2. Acceptance of Terms
By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.
We reserve the right to update these terms at any time. Continued use of our website following any changes constitutes your acceptance of the revised terms.
3. Age Restriction
You must be 18 years of age or older to purchase products from Ashleigh's Organics.
By placing an order, you confirm that you are at least 18 years old. We reserve the right to cancel any order where we have reasonable grounds to believe this requirement has not been met.
4. Our Products
Ashleigh's Body Butter is a leave-on topical cosmetic product for external use on the body and face. It is formulated with the following INCI ingredients:
- Cocos nucifera oil (99.56%) emollient and skin conditioning
- Cannabidiol, derived from extract or tincture or resin of cannabis (0.44%) antioxidant
The product has been independently assessed and certified as safe for use by Oxford Biosciences Ltd. (Safety Assessor: Allison Wild, MSc Clinical Pharmacology, Oxford; member of the Society of Cosmetic Scientists). The Cosmetic Product Safety Report (CPSR) is dated 13 February 2026 and the product complies with Cosmetic Regulation (EC) No. 1223/2009 as retained in UK law.
Shelf life: 36 months from date of manufacture (PAO 36M).
Product warnings: For external use only. Keep out of reach of children. Keep out of eyes. If contact with eyes occurs, rinse thoroughly with water.
IMPORTANT - Medical Disclaimer: Our products are cosmetic products and are not medicines. They are not intended to diagnose, treat, cure, or prevent any medical condition or disease. The information on our website does not constitute medical advice. If you have a medical condition or are pregnant or breastfeeding, please consult a qualified healthcare professional before use.
CBD in this product is derived from industrial hemp. It is used as a topical antioxidant cosmetic ingredient and is not intended to produce any psychoactive effect.
5. Ordering
By placing an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order at our discretion.
Once your order is confirmed, you will receive an email confirmation to the address provided at checkout. Acceptance of your order occurs when it is dispatched.
In the unlikely event that a product is out of stock after your order is placed, we will contact you promptly to offer an alternative or a full refund.
6. Pricing and Payment
All prices are displayed in pounds sterling (GBP) and are inclusive of any applicable VAT where required.
We reserve the right to change our prices at any time. The price charged will be the price displayed at the time your order is placed.
Payment must be made in full at the time of ordering. We accept all major credit and debit cards and any other payment methods displayed at checkout.
Your payment information is processed securely through our payment provider. We do not store your full card details.
7. Shipping and Delivery
We ship to addresses within the United Kingdom. Free shipping is available on orders over £120.
Orders are processed and dispatched within 24 hours of being placed on business days (Monday to Friday, excluding UK public holidays).
Standard delivery is typically 1 to 2 business days following dispatch. While we aim to meet these timeframes, delivery times are estimates only and are not guaranteed. We are not liable for delays caused by third-party couriers or circumstances beyond our control.
Risk of loss and title to products passes to you upon delivery to your specified address.
8. Returns and Refunds
We offer a 30-day money-back guarantee on all orders. If you are not satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund of the purchase price.
To initiate a return, please contact us at support@ashleighsorganics.com with your order number and reason for return.
Refunds will be processed within 14 days of receiving the returned product and will be issued to the original payment method.
Return postage costs are the responsibility of the customer unless the product was faulty or incorrectly supplied.
This policy does not affect your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.
9. Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the property of AT Wellness & Organics Ltd ta Ashleigh's Organics and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, Ashleigh's Organics shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of our products or website.
Our total liability to you for any claim shall not exceed the total amount paid by you for the relevant product(s).
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Scotland and the wider United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Scottish courts.
12. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: support@ashleighsorganics.com
Post: AT Wellness & Organics Ltd ta Ashleigh's Organics, 3 Glen Affric Park, Cannich, IV4 7LT